We have extended the industry standard Six Sigma framework of DMAIC with a common sense IT lifecycle and innovative methods for business analysis, solution definition, risk mitigation, change management, and knowledge/skills transfer. The stages of DMAIC are:

Define the problem and what is required to delight each type of customer
Measure the opportunities for improvement in processes and operations
Analyze the information and discover the causes of the process performance
Improve the process after detailing out how things should or could work
Control the process and supporting technology in continuous improvement

Six Sigma Stage… D=Define, M=Measure, A=Analyze, I=Improve, C=Control

A sample formula for our engagement success is outlined below:

Insurance724 Sample Formula with DMAIC